How do I activate my XTZ allocation?
In order to activate your XTZ allocation, you must first complete the KYC process by creating an account and providing the necessary documentation at https://verification.tezos.foundation/. Please note that to complete this process you will need to input the public key hash(es) for the wallets you wish to activate (up to 3 per process).
Note: Never share your private key hash with anyone — only the public key hash is required for this process.
Upon completion of the KYC process, you will receive an activation code–this may take up to a few days. You can then use this activation code to activate your recommended allocation from the fundraiser. To do so, go to https://activate.tezos.com – you will need to enter your public key hash(es) and the corresponding activation code(s) for each. The activation can take some time to complete.
Haven’t received the activation code email? Be sure to check your email’s spam folder.
How do I access my XTZ allocation?
After completing the KYC/AML verification process as well as the activation process, you then need to import your fundraiser wallet into one of the available Tezos wallets. Note that not all Tezos wallets include the ability to import a fundraiser account, therefore please be sure to select a wallet that has that functionality. You can see a list of wallets on Tezos here.
Which Tezos wallets are available for me to use?
There are numerous wallets to choose from. Please visit https://tezos.com/learn/store-and-use/ to see the available options – note that not all wallets are able to import fundraiser accounts, therefore, if you are hoping to access your fundraiser account allocation, please select a wallet that includes that capability.
We strongly recommend that you do not trust wallets suggested to you on social media (Twitter, Facebook, etc.) or instant messaging platforms (Telegram, Discord, Slack, etc.) and that you carefully verify that the wallets you download are from official sources only.
I have lost my password–is there any process in place to recover it?
The Fundraiser Password Recovery Tool is a tool to help those who contributed to the Tezos Foundation’s fundraiser, lost the passwords they entered when generating Tezos public key hashes, and can no longer access recommended allocations of XTZ tokens as a result.
The time it may take to recover a fundraiser password depends on several factors: the complexity of a fundraiser password, accuracy of clues provided, volume of contributors using this tool, etc. Although it may take a while to recover a fundraiser password, we will do our best to get through inquiries as quickly as possible.
Please read the Password Recovery Tool Waiver carefully to understand the risks associated with password recovery.