FAQs: I contributed to the Tezos Foundation’s fundraiser but I cannot figure out how to activate my recommended allocation – what do I do?
This is a question that we have answered here before but is worth repeating as we still see it come up in the community. In order to activate a recommended allocation, start by checking a contribution to the Foundation’s fundraiser. After checking, you may then begin the Foundation’s verification process to obtain an activation code corresponding to a public key hash from the fundraiser. Finally, activate a recommended allocation and access it using a Tezos wallet. Follow the steps at the bottom of this page, and if you run into any issue along the way, please email [email protected]
What should I do if I am having trouble moving Tezos tokens (tez) from a KT1 address to a tz1 address?
Some users may have had issues moving their tez from KT1 addresses to tz1 addresses if a tz1 address contained insufficient funds after Babylon was activated and thus were unable to pay transaction fees. Members of the Tezos community like Cryptium Labs and Everstake took initiative to fund all impacted accounts with enough tez to cover transaction fees and resolve the issue. Should one have any issue with a Tezos wallet, make sure that the latest version is installed (as many were updated to be compatible with Babylon), that your tz1 address contains sufficient funds to pay transaction fees, and reach out to the developers of the wallet for further support.